Connecticut’s Open Loop Roll Out Goes Live in Less Than Six Months

Whilst major cities across the US generally take years to implement open-loop payments using legacy solutions from large SIs, some agencies are introducing contactless payments in a matter of months. The Connecticut Department of Transportation (CTDOT) signed with Littlepay in May 2024 to introduce open loop payments. Less than six months later and the first phase of the project is live in operation.

In a region where cost overruns and long delays have become commonplace, Connecticut’s project has been efficient, on time and delivered within a low capex budget.

This pilot stage allows passengers on the River Valley Transit (RVT) and CTtransit Meriden Division buses to pay for their journeys using their bank card or mobile wallet. Further stages are planned to roll out across the state’s transportation network.

Find out more: Connecticut’s Open Loop Roll Out